🌟COVID UPDATE – PLEASE SHARE WITH FAMILY AND FRIENDS🌟
🙏 Firstly, thank you very much to all our patients for their patience over the past 8 months during the COVID pandemic. We appreciate how understanding you have all been during what I am sure you can imagine has been a very difficult period for the practice. We have been asked by our Chief of NHS Dentistry to share the above letter with patients
🗞 You may have seen the news coverage over the past few weeks regarding the return of dental services. We have been patiently waiting for the official guidance to be released, to ensure that we comply with the new regulations and I am pleased to see that the guidance was published on Monday 26th October 2020 with the above letter following on from this.
😀 Clearly, like most things in life, this announcement comes with both good news and bad news.😢
😊 I’ll start with the good news first. I’m delighted to announce that from Monday 2nd November, there will be no restrictions placed on us regarding which NHS treatments we are allowed to carry out! Thank goodness, this news is greatly welcomed at Parkheadcross Dental Practice by both staff and patients alike as it means we are able to offer a full range of NHS treatments again
😔 The bad news (as I am sure you will appreciate) is that sadly, we won’t be able to operate quite as we used to, due to the continued safety measures we must keep in place due to the ongoing pandemic.
😷 We still require to follow the strict guidelines which have been set regarding aerosol generating procedures (AGPs). This means that we must wear our added protective gear and we must carry out extra cleaning between every patient who has an AGP. We also have to allow a fallow time of around 30 minutes after every patient. Meaning that when we finish treating a patient, we must close the surgery door and not reenter to clean the room for around 30 minutes.
🏃♂️ So while we very much welcome the NHS restrictions being lifted, unfortunately we won’t be able to work anywhere near as quickly as we did in the past. For example, a 15 minute filling appointment will now takes us around an hour, allowing for the 30 minute fallow time plus the extra cleaning we need to do.
🤩To keep things fair for all our patients, we will be prioritising our waiting list of patients requiring treatment who have already been waiting patiently for NHS treatments to resume since their appointments were cancelled in March. We will need to clear this treatment waiting list before we will be in a position to start offering check ups and scale and polishes again.
☎️ We will make contact via telephone with each patient as their name reaches the top of our waiting list so please look out for our call. Please be patient with this process as it will take several weeks to complete. Anyone who calls to request an appointment for treatment in the coming months will be placed on the list and contacted in due course.
🔢 Looking at the numbers on the waiting list, we think it will take us around 2 months to clear this list. So we will not be in a position to begin offering check ups until the New Year.
🙏 We would like to thank you in advance for your patience and understanding as we work hard behind the scenes to get the practice back on track, and we apologise for not being able to offer the same levels of flexibility as we usually do.
😀 We look forward to seeing you all in the coming months at the practice, and as always, if you need our help in any way , please don’t hesitate to reach out to us on 0141-554-0499 or email@example.com
Andrew, Iain and all the team at Parkheadcross Dental Practice
🦷 From 2nd November, we can offer the full range of NHS treatments again
🦷 Due to the requirement for 30 minute fallow times, plus enhanced cleaning times, and general restrictions involving AGPs, it means appointments will take around 4-5 x longer than usual
🦷 We’ll have limited availability for appointments as we will be working through our treatment lists while also still seeing patients presenting with emergencies
🦷 We’ll be contacting the patients from our waiting list who need treatments first
🦷 We won’t be able to offer check ups until the treatment waiting list is cleared, which will probably be into the New Year
🦷 Please don’t contact us to book in for your appointment – we’ll phone you when your name is at the top of our waiting list
🦷 If you have a new concern or problem with your mouth please contact us on 0141-554-0499 or firstname.lastname@example.org
🦷 We thank you for your patience and understanding
Follow this link for self help advice in managing dental problems at home
Here at Parkhead Cross Dental Practice, we undertake all aspects of NHS and private dental treatment, including the latest cosmetic crowns and veneers and facial aesthetics including Botox and fillers. New NHS patients are always welcome, emergency appointments are available daily.
We are open Mon-fri 9am-4pm currently due to the covid-19
Most dental problems can be avoided by attending regular check-ups and maintaining a good oral care routine. We believe dental care should go beyond simply treating problems: it should help prevent them too.
We are a driven practice providing highest quality NHS and private cosmetic treatments in Glasgow. Offering the latest techniques in dental care, our dentists promise to take the best care of you and your smile. The highly trained and caring professionals at our practice will ensure you have a pain free and stress free experience.
New patients are always welcome and check ups are available today!
Call us on 0141 554 0499 or contact us online, no appointments necessary, we’d love to see you.
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